CB44 Bat Privacy Policy – Your Data, Your Rights

When you register and use CB44 Bat, we collect certain personal data that is necessary to operate the platform, verify your identity, process payments, and keep your account secure. We only collect what we actually need — nothing more.

The following table summarises the categories of data CB44 Bat collects and the reason for each:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes (for example, if you request a self-exclusion).

CB44 Bat uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes you would not reasonably expect.

• Account management: Creating and maintaining your CB44 Bat account, verifying your identity, and managing your preferences.
• Payment processing: Handling deposits and withdrawals via bKash, Nagad, and Rocket securely and accurately.
• Fraud prevention and security: Detecting and preventing unauthorised access, bonus abuse, money laundering, and other fraudulent activity on the CB44 Bat platform.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of our support service.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
• Platform improvement: Analysing usage patterns to improve the CB44 Bat interface, game selection, and overall player experience.
• Marketing communications: Sending promotional offers and updates to players who have opted in. You can opt out at any time.
• Responsible gaming: Monitoring for signs of problem gambling and providing appropriate support tools where needed.

CB44 Bat does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Full stop. However, there are limited circumstances in which we share data with trusted third parties in order to operate the platform:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are bound by applicable financial regulations.
• Identity verification providers: Licensed KYC service providers may receive identity documents you submit for verification. These providers are contractually bound to handle your data securely and use it only for verification purposes.
• Game providers: Third-party game studios that power games on CB44 Bat may receive anonymised technical data (such as session identifiers) to deliver game content. They do not receive your personal identity or financial data.
• Legal and regulatory authorities: CB44 Bat may be required by law to disclose certain data to government bodies, law enforcement agencies, or regulatory authorities. We will only do so when legally obligated and will inform you where permitted by law.
• IT and security providers: Trusted technology partners who help us maintain and secure the CB44 Bat platform may have limited access to technical data as part of their service delivery.

CB44 Bat uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain viruses and cannot access other files on your device.

CB44 Bat uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: Help us understand how players navigate CB44 Bat — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences, such as language selection and display options, so you do not have to set them every time you visit.
• Marketing cookies: Used only if you have opted in to receive personalised promotions. These help us show you relevant offers based on your activity on CB44 Bat.

You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the CB44 Bat platform. For detailed instructions on managing cookies, refer to your browser's help documentation.

CB44 Bat retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Different categories of data are kept for different periods:

• Account data (name, contact details, identity documents) is retained for the duration of your account and for a minimum of five years after account closure, as required by anti-money laundering regulations.
• Transaction records (deposits, withdrawals, bet history) are retained for a minimum of five years to comply with financial record-keeping obligations.
• Support communications are retained for up to three years to assist with dispute resolution and service improvement.
• Technical and usage data is typically retained for up to 12 months, after which it is anonymised or deleted.
• Marketing preferences are retained until you withdraw your consent or close your account.

CB44 Bat takes data security seriously and has implemented a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption: All data transmitted between your device and CB44 Bat servers is encrypted using industry-standard SSL/TLS protocols.
• Encrypted storage: Sensitive data — including identity documents and financial information — is stored in encrypted form on secure servers.
• Access controls: Only authorised CB44 Bat personnel with a legitimate need can access personal data. Access is logged and monitored.
• Regular security audits: CB44 Bat conducts regular security reviews and vulnerability assessments to identify and address potential weaknesses.
• Incident response: In the unlikely event of a data breach that affects your personal data, CB44 Bat will notify affected players promptly and take immediate steps to contain and remediate the incident.

While CB44 Bat takes every reasonable precaution, no online platform can guarantee 100% security. You also play a role in keeping your account safe — use a strong, unique password for your CB44 Bat account and never share it with anyone.

As a CB44 Bat player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected].

• Right of access: You can request a copy of all personal data CB44 Bat holds about you. We will provide this within a reasonable timeframe.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: In certain circumstances, you can request that CB44 Bat delete your personal data. Note that we may be required to retain certain data for legal or regulatory reasons even after an erasure request.
• Right to restrict processing: You can ask CB44 Bat to limit how we use your data in certain situations — for example, while a dispute is being resolved.
• Right to data portability: You can request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
• Right to withdraw consent: Where CB44 Bat processes your data based on your consent (such as for marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to CB44 Bat processing your data for direct marketing purposes at any time.

CB44 Bat is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on CB44 Bat or provide any personal information to us.

If CB44 Bat becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on CB44 Bat, please contact us immediately at [email protected] and we will take prompt action.

CB44 Bat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes — such as new categories of data being collected or changes to how data is shared — CB44 Bat will notify registered players via email or in-platform notification where possible, giving you reasonable time to review the changes before they take effect.

Continued use of the CB44 Bat platform after a Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using CB44 Bat and contact support to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or how CB44 Bat handles your personal data, please get in touch with our support team. We take all privacy-related queries seriously and will respond as quickly as possible.

• Email: [email protected]
• Live Chat: Available 24/7 from your CB44 Bat account dashboard
• Response time: Most privacy queries are handled within 24–48 hours

For questions about your account terms, visit our Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page. General platform questions are answered in our FAQ section.